Shipping policy
At LensPlus, we are committed to delivering your eyewear quickly, safely, and efficiently.
📦 Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
🚀 Shipping Time
- Standard Delivery: 3–7 business days across India
- Remote Areas: 5–10 business days
Delivery timelines may vary depending on your location and external factors.
💸 Shipping Charges
- Free Shipping on all prepaid orders
- A small fee may apply for Cash on Delivery (COD) orders
📍 Order Tracking
Once your order is shipped, you will receive a tracking link via SMS/Email to monitor your delivery in real-time.
🔄 Delivery Delays
While we strive to deliver on time, delays may occur due to:
- Weather conditions
- Courier service issues
- High order volumes
We appreciate your patience in such situations.
📦 Packaging
All products are securely packed to ensure they reach you in perfect condition.
❗ Important Notes
- Please ensure your shipping address and contact details are accurate
- LensPlus is not responsible for delays caused by incorrect information
- In case of damaged or missing items, contact us within 24 hours of delivery
